Accessibility statement

This accessibility statement applies to https://travel.crowncommercial.gov.uk

This website is run by Crown Commercial Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts;
• zoom in up to 300% without the text spilling off the screen;
• navigate most of the website using just a keyboard;
• navigate most of the website using speech recognition software;
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver;

We’ve made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• the Help document is in PDF format and is therefore not fully accessible to screen reader software

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email info@crowncommercial.gov.uk
• call 0345 410 2222

We’ll consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@crowncommercial.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Crown Commercial Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

• PDF document used for the help section. This fails WCAG 2.1 success criterion 4.1.2 (name, role, value). We plan to remove the PDF document and replace it with accessible HTML pages by April 2022.

Preparation of this accessibility statement

This statement was prepared on 14th October 2021. It will be reviewed and updated as required.